Returns & Exchanges

At Abc carpet & home, we want you to love your space, which is why we offer a 30-day return window for most furniture, rugs, and home decor items. Please note that custom orders, floor samples, and final sale items are considered non-returnable to maintain the unique integrity of our curated collections.

1

Initiate Your Request

Visit our online returns portal or contact our concierge team with your order number and email address to start the process.

2

Prepare Your Package

Carefully repackage your items in their original shipping materials to ensure they remain protected during transit back to our warehouse.

3

Ship Your Return

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a white-glove pickup for oversized furniture.

4

Receive Your Refund

Once our team inspects the returned merchandise, a refund will be issued to your original payment method, typically within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing